Our Services

Services

Rial Systems provides its clients the necessary technical and functional resources to support their IT decisions coupled with the ability to support full-time or consulting needs.

We understand and realize the knowledge and perseverance it takes to stay ahead in this innovative industry of Information Technology. Rial Systems offers a dynamic scale of services to cater to our clients’ ever changing needs. Our team of experts are committed to providing innovative solutions, which are proven with consistent results. This allows you to focus on your objectives and continue to drive technology. We provide the clients with a level of service that compliments and expand their current capabilities.

Enterprise Content Management

Enterprise Content Management offers the strategies, methods and tools to capture, manage, store, preserve, and deliver content and documents related to organizational processes. We deliver ECM solutions to make your information best serve your business goals.

Case Management

Case Management provides flexible workflow controls, access to powerful analytics and dashboards, collaboration tools for internal and external workers, and complete audit tracking for compliance with industry regulations. It encompasses documents, data, social media, video, audio, images and GPS data. Our consultants have in-depth knowledge in implementing Case Management solutions and analyzing case data to help you gain valuable business insight.

Records Management

Electronic Records Management ensures your organization has the records it needs when they are needed. Companies operating in the digital age generate more data than ever before. With so much data to manage, establishing a regulatory compliant records management strategy is difficult. New and expanding regulatory compliance requirements are further complicated as consumer-centric mobile technology create new opportunities to expose sensitive information. Our experienced professionals can help you to plan and implement successful records management solutions.

Content Analytics

The goal of content analysis is to gain new insights for improved decision-making. Content analytics can help companies better manage information lifecycle management chains by creating relevant cost and consumption metrics. With business metrics in place, companies can identify which digital content is most value and adjust their investments in storage and future analytics accordingly. We provide expert design and development services to analyze your structured and unstructured data.

Content Migration Services

Whether you are implementing a new ECM system or upgrading existing system, content migration is an important aspect. Factors such as effort, cost, data integrity, security, and downtime have a large bearing on the success of your migration, and therefore must be carefully monitored. We offer content migration services to facilitate smooth migration for you. Our Bulk Migration tool runs very fast and flexible. We have worked with numerous clients to successfully migrate their legacy content giving us an in-depth understanding of the functional and technical knowledge required for any successful migration strategy and implementation.

Strategic Planning

ECM and Case Management solutions can be very complex. Integrating ECM solutions with workflow, records management, line of business is overwhelming. Proper planning and understanding of the tradeoffs in every decision is critical to your success. Whether you are newly deploying an enterprise class ECM solution or expanding an existing system, we can help you implement a successful platform. Our consultants have decades of experience focused on ECM, and Case Management solutions. We can help analyze your system and plan an architecture that will quickly meet your functional needs.

Cloud Solutions

Cloud solutions are highly scalable, provide rapid deployment, reduce up-front capital expenditure, enhanced security, and disaster recovery capabilities. They provide an efficient way to share and manage information across multiple locations. ECM in the cloud, not only provides access to content via web and mobile interfaces, but also provides two-way ECM functionality such as capture, workflow, content editing and more. Rial Systems has have proven, hands-on experience deploying ECM cloud solutions. We offer dependable and secure cloud deployments.

System Administration

FileNet P8 platform is a unique suite of products and technologies, allowing you to combine content, process, and connectivity. Rial Systems has been providing P8-centered consulting services enabling our customers to realize the full potential of the product. Our consultants are FileNet Certified Professionals, ensuring the highest value to your organization. Our professional services team help you in capacity planning, installation services, performance tuning, and maintenance of your system.